mondelēz international business services (mbs):starting out bournville


Mondelēz International Business Services (MBS) is a global organization that’s simplifying and standardizing how we work around the world.

MBS includes a center for employee services in Bournville that aims to bring a more human approach to human resources. Want to know what it’s like to work on the team? Here are the initial impressions of two people who have recently joined.

translation and communications team lead

Learning the HR language

Mondelēz International (MDLZ) has people working in some 165 countries around the world – so you can imagine how many languages are spoken. I’m Team Leader for the Translations team within MBS. Any document that MBS produces, we translate it in response to online and telephone requests. I was working as a freelance translator when I was contacted by MDLZ through LinkedIn. I knew a lot about Cadbury, if not the company behind it, and the location was perfect for me, so I jumped at the chance. But HR has been a new arena for me, so I’ve had to get up to speed with all the terminology.

Warm welcome

I can only speak positively about the experience – and that’s down to the people who have made sure it’s been a great place to work since my first day. Everyone is so welcoming and helpful. I get the feeling that MDLZ genuinely cares about its employees and it’s a very people-oriented place to be. I feel valued as a member of the team, appreciated for my contribution and excited about being part of such a big company – the list of brands and products is incredible!

All hands on deck

Everyone is very driven and working together towards the same goal. It’s good to be in at the very start and able to build MBS into something really special. There’s been a lot of planning and training. We’re now at the point where we’re raring to go and ready to get stuck in and see how everything works in practice. That’s created a great atmosphere.

Looking ahead

I’m very happy where I am at the moment, but never say never. If another project comes up with MDLZ, I’ll certainly consider it – and I expect there will be no shortage of options. I was a management consultant before I got into translations, so I’m the open-minded kind.

Favorite Product?

I have no hesitation in saying Oreo!